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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to see alerts after upgrading and alert page in the Orion Web Console turns blank

Unable to see alerts after upgrading and alert page in the Orion Web Console turns blank

Created by Malik Haider, last modified by Roie.Exconde on Sep 20, 2018

Views: 1,958 Votes: 2 Revisions: 5

Updated September 20, 2018

Overview

This article describes the issue when after upgrading, alert page turns blank and there is no alert being migrated.  

 

 

However, Alerts are still seen under Alert Manager. 

 

 

Environment

  • NPM 11.0 and later

 

Cause 

  • This issue occurs when the Configuration Wizard did not complete successfully due to being UAC enabled on the Orion server.

 

Resolution

  1. Disable UAC
  2. Reboot the Orion server.
  3. Re-run the Configuration Wizard.

 

 

 

 

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