Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to retrieve url for scheduled reports with 1035:Can not establish SSL connection error on actionexecution log

Unable to retrieve url for scheduled reports with 1035:Can not establish SSL connection error on actionexecution log

Created by Napoleon.Fabros, last modified by MindTouch on Jun 23, 2016

Views: 1,055 Votes: 1 Revisions: 6

Overview

Below is the email received from a scheduled report:

The ActionExecution.log shows the following error:

ERROR SolarWinds.Orion.Core.Actions.Utility.WebPageFetcher - FAIL: EO.Pdf.HtmlToPdfException: Failed to convert Url 'https://HOSTNAME/Orion/Charts/Custom...7ddf9506c1a'.(1035:Can not establish SSL connection)

Environment

NPM 11.5

Cause 

This issue is caused by a third-party SSL certificate.

Resolution

  1. Open IIS Manager.

  2. Go to Sites > SolarWinds NetPerfMon.

  3. Click on Bindings.

  4. Select HTTPS and click Edit..

  5. Set SSL Certificate to Solarwinds-Orion then click OK.

 

Last modified

Tags

Classifications

Public