Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to open the Schedule Discovery Result tab

Unable to open the Schedule Discovery Result tab

Updated February 16, 2017

Overview

Schedule Discovery Result tab does not open. When navigating to the tab, it results to an error message similar to the following:

Error: Getting unexpected website error - Request time out

Environment

NPM 12.x

Resolution

Edit the value of the minutes timeout (default is at 2).

  1. Go to C:\Inetpub\Solarwinds.
  2. Open and edit the web config file in Notepad:

    Replace:
    <system.web>
    <httpRuntime requestValidationMode="2.0"/>

     

    with:
    <system.web>
    <httpRuntime requestValidationMode="2.0" executionTimeout="300" />

  3. Restart IIS service/s after making the changes.

 

Last modified

Tags

Classifications

Public