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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to import custom properties using Internet Explorer

Unable to import custom properties using Internet Explorer

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Updated August 30, 2018

Overview

When you are running the Orion Web Console with Microsoft Internet Explorer and import custom properties, the following error displays:

This is not a .csv, .txt, .xls, .xlsx file, so it cannot be imported.
Please open this file in Excel a save it as a .csv, .txt, .xls, or .xlsx file, 
then re-import.

Environment

  • All Network Performance Monitor versions
  • All Internet Explorer browser versions

Steps

This is an issue with Internet Explorer. To resolve the issue, open the Orion Web Console with Google Chrome and then import your custom properties. 

 

 

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