Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to export web console graphs or charts to .xls or .html

Unable to export web console graphs or charts to .xls or .html

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,945 Votes: 1 Revisions: 8

Issue:

Unable to export web console graphs or charts to .xls or .html.

Resolution:

If your SolarWinds web console and the server on which you have installed SolarWinds NPM are separated by a NAT WAN, attempts to export web console graphs or charts to .xls or .html may fail because you are unable to maintain a connection between your SolarWinds servers.

Currently, the only recommended resolution to this condition is to confirm that the server hosting your web console is included in the hosts file on your primary SolarWinds server.

A complete fix of this issue is scheduled for a future release.

This article applies to all SolarWinds products that use the Orion Web Console.

Last modified

Tags

Classifications

Public