Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to export web console graphs or charts to .xls or .html

Unable to export web console graphs or charts to .xls or .html

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 2,029 Votes: 1 Revisions: 8

Issue:

Unable to export web console graphs or charts to .xls or .html.

Resolution:

If your SolarWinds web console and the server on which you have installed SolarWinds NPM are separated by a NAT WAN, attempts to export web console graphs or charts to .xls or .html may fail because you are unable to maintain a connection between your SolarWinds servers.

Currently, the only recommended resolution to this condition is to confirm that the server hosting your web console is included in the hosts file on your primary SolarWinds server.

A complete fix of this issue is scheduled for a future release.

This article applies to all SolarWinds products that use the Orion Web Console.

Last modified

Tags

Classifications

Public