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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to detect CPU and Memory Utilization for ESX

Unable to detect CPU and Memory Utilization for ESX

Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 925 Votes: 0 Revisions: 5

Overview

This article describes the issue when you add ESX host through ESX polling but the CPU & Memory Utilization remains undetected and remains at 0%.

 

 

 

 

This issue also happens with SNMP V3.

Environment

NPM 11.0 and later

Cause 

​Verify and count to see if there is any mismatch between the node and  Orion.

In order to verify the CPU for (Windows / Linux / Unix ) nodes, the  following OID's should return the value for each CPU core:

  •  1.3.6.1.2.1.25.3.3.1.1 (hrProcessorFrwID) (Number of CPU Core )
  • 1.3.6.1.2.1.25.3.3.1.2 (hrProcessorLoad)  (Each CPU Load ) 

 

For more details please see the below post:

https://support.solarwinds.com/Succe..._CPU_load_data

Resolution

You can use SNMNPV2/V1 as an alternative fix for this issue or if the issue persists, contact the vendor for further investigation as the issue is beyond the Orion support.

 

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