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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to complete transform

Unable to complete transform

Created by Interspire Import, last modified by Caroline Juszczak on Aug 22, 2018

Views: 2,314 Votes: 0 Revisions: 12

Overview

The tooltip displays the following message when hovering the mouse on the monitored network object:

Unable to complete transform

Environment

All NPM versions

Might be resolved also by Upgrading from NPM 11.5.2 to NPM 11.5.3

Cause

This error occurs when SolarWinds Network Performance Monitor (NPM) is unable to perform a transform of the results of an assigned Universal Device Poller on a selected network object. More specifically, this error may occur for any of the following reasons:

  • The selected node or the parent node of the selected object may be down.
  • The performance interval of the relevant Universal Device Poller transform does not match the polling interval of the selected object.
  • The transformed Universal Device Poller is not assigned to the selected object.
  • One or more of the pollers within the transform is not enabled

Resolution

 

  • Node down - Confirm that the selected node or the parent node of the selected object is operationally up.
  • Mismatched interval - Confirm that the transform interval of the assigned Universal Device Poller matches the polling interval of the selected object.
  • Unassigned UnDP - Assign the transformed Universal Device Poller to the selected object.
  • Unenabled UnDP Poller - Right click on the poller itself and click on Enable
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