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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Unable to add Nodes to NPM: SolarWinds.NCMModule.Web.Resources.SWISValidator - NCM SWISValidator Error

Unable to add Nodes to NPM: SolarWinds.NCMModule.Web.Resources.SWISValidator - NCM SWISValidator Error

Updated August 5, 2016

Overview

The following error occurs in the Orion Web log when adding a node through the Node Management window on a server with both NCM 7.1 and NTA 4.X:

Error < 2016-05-11 17:28:37,245 [71] ERROR SolarWinds.NCMModule.Web.Resources.SWISValidator - NCM SWISValidator Error
System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: RunQuery failed, check fault information. (Fault Detail is equal to SolarWinds.InformationService.Contract2.InfoServiceFaultContract).>

Environment

  • NPM 11.5 or later
  • NCM 7.1
  • NTA 4.x

Cause 

The error occurs when NTA 4.x is installed or upgraded form 3.x and NCM 7.1 has been installed first. NTA 4.x changes some files that are used by NCM.

Resolution

Uninstall NCM 7.1 or upgrade to 7.2 or later.

 

 

 

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