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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Trend Micro antivirus causes communication issue with Solarwinds products

Trend Micro antivirus causes communication issue with Solarwinds products

Updated February 6, 2018

Overview

Older versions of the Trend Micro antivirus application are causing a communication issue with all SolarWinds products. When enabled with all exclusions in place, this will intermittently generate the following error when clicking on any part of the Web Console:

There was no endpoint listening at net.tcp://orion/core/businesslayer 

Environment

All SolarWinds products

Cause 

Certain versions of Trend Micro do not respect the exclusions for SolarWinds directories. 

Resolution

Upgrade to the latest version of Trend Micro. 

 

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