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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > The unit "transmitted" and "received" display PB for Ruckus wireless clients on NPM

The unit "transmitted" and "received" display PB for Ruckus wireless clients on NPM

Created by Christine Magbuo, last modified by Christine Magbuo on Jul 04, 2016

Views: 791 Votes: 0 Revisions: 7

Overview

The unit Transmitted and Deceived for bandwidth utilization for Wireless Ruckus Devices is showing as PB instead of MB.

Environment

  • NPM 11.5.x
  • Ruckus WLC is ZD1200

Cause 

This is because there is no supported poller that can  show the correct unit.

Resolution

  1. Download the a new poller for Ruckus wireless controller on https://thwack.solarwinds.com/docs/DOC-187562.
    Notes:
    1. This works correctly with all ZoneDirectors.
    2. The poller has also fixed values when the device is showing Petabytes (Terrabytes or Exabytes).
  2. Install the new poller.
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