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The unit "transmitted" and "received" display PB for Ruckus wireless clients on NPM

Created by Christine Magbuo, last modified by Christine Magbuo on Jul 04, 2016

Views: 797 Votes: 0 Revisions: 7

Overview

The unit Transmitted and Deceived for bandwidth utilization for Wireless Ruckus Devices is showing as PB instead of MB.

Environment

  • NPM 11.5.x
  • Ruckus WLC is ZD1200

Cause 

This is because there is no supported poller that can  show the correct unit.

Resolution

  1. Download the a new poller for Ruckus wireless controller on https://thwack.solarwinds.com/docs/DOC-187562.
    Notes:
    1. This works correctly with all ZoneDirectors.
    2. The poller has also fixed values when the device is showing Petabytes (Terrabytes or Exabytes).
  2. Install the new poller.
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