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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > The status of VM Host is not updating

The status of VM Host is not updating

Created by Roengen Mendoza, last modified by MindTouch on Jun 23, 2016

Views: 2,000 Votes: 0 Revisions: 5

Overview

The VM node/host is not updating its status on the Orion Virtualization Summary page even after clicking poll now.

Environment

NPM 11.5.2

Resolution

  1. To resolve the issue, unmanaged and re-managed the node/vm host:
    1. Go to settings > Manage nodes.
    2. Group Vendor and select VMware/ESX, whatever is the applicable grouping.
    3. Select the target node and click Unmanage.
    4. Refresh the page.
    5. Re-add the node.
    6. Go to Virtualization Summary, and select the node/VM host.
    7. Click Poll Now.
      Note: You must wait for about 3 to 5 mins to receive polling statistics from the Orion webpage.
  2. If problem persist, re-move and re-add the VM host.
    Warning: Be careful when you do this since you will lost all the historical information on the target VM host when you delete it.
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