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The Message Queuing service cannot start Event ID 2078

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Updated May 29, 2017


This article describes the issue when you are unable to start Information Service v1 and v3, and the following error in the information log is displayed:

Message Queuing failure.

Event Viewer will report this error: 

The Message Queuing service cannot start. The checkpoint files cannot be recovered. To start the Message Queuing service without losing consistency, you must correct or recover corrupted checkpoint and log files. To start the service for emergency use (with a potential loss of data consistency), delete the files QMLog, MQTrans.lg1, MQTrans.lg2, MQInSeqs.lg1, and MQInSeqs.lg2 from the Msmq\Storage folder and add the DWORD registry key HKLM\Software\Microsoft\MSMQ\Parameters\LogDataCreated with a value of 0. Error 0xc00e03f1: 


All Orion Platform products


See the following Microsoft article to help you understand and resolve the issue:

Event ID 2078 - Message Queuing Logging and Checkpoint Events (© 2017 Microsoft, available at, obtained on May 29, 2017.) 


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