Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Syslog is missing on Service Manager

Syslog is missing on Service Manager

Table of contents
Created by Earl.Caranguian, last modified by Rodim Suarez_ret on Mar 06, 2017

Views: 261 Votes: 0 Revisions: 5

Overview

Syslog is missing on Services and Service Manager and the following error appears:

Services configuration failed:

  • Error stopping service (SolarWindsSyslogService). Cannot stop SolarWindsSyslogService service on computer
  • Error stopping service (SolarWindsSyslogService). Cannot open SolarWindsSyslogService service on computer
  • Error stopping service (SolarWindsSyslogService). Service SolarWindsSyslogService was not found on computer

 

Environment

  • NPM 11.5.2
  • NPM 11.5.3

Steps

  1. Stop all services.
  2. Run Configuration Wizard.
  3. Select Services then Syslog Services.
  4. Start all services.
  5. Select Servces if Syslog is there.
  6. Select Service Manager if Syslog is there.
  7. Test if Syslog is working if the Syslog Events are updating.

 

Last modified

Tags

Classifications

Public