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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Syslog alert emails are not sent and but are logged

Syslog alert emails are not sent and but are logged

Updated February 24, 2017

Overview

In certain cases, Syslog emails will not be sent but the events are being logged. 

Environment

NPM 12 and later

Cause 

Invalid filtering in rule.

Resolution

  1. Run Syslog Viewer.
  2. Open each rule where IP and hostname filtering defined, replace hostname filter with * .
  3. Save the changed rules.
  4. Restart the Syslog service to immediately apply the changed rules.

 

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