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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Syslog Viewer error: Query timeout expired

Syslog Viewer error: Query timeout expired

Created by John Wallace, last modified by MindTouch on Jun 23, 2016

Views: 1,113 Votes: 0 Revisions: 4

Updated June 9, 2016

Overview

This article provides brief information on and steps to resolve the issue when you are unable to run basic syslog queries getting timeout error. 

Error on Refresh.

Query timeout expired

 

Environment

NPM version 10.4 or later

 

Cause 

The issue is caused when syslog table is full and not able to run syslog queries.

Resolution

  1. Reduce rows in database.
  2. Reduce amount of incoming syslogs from the devices.
  3. Stop using Syslog Viewer and use Kiwi Syslog that can handle more entries without timing out.

 

 

 

 

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