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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > SVCHOST.EXE troubleshooting: High CPU consumption

SVCHOST.EXE troubleshooting: High CPU consumption

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Updated March 22nd, 2016

Overview

This article discusses how you can isolate which services are causing high CPU consumption on the Orion server.

Environment

NPM 11.5.2 

Steps

  1. Open Task Manager.

  2. Go to View > Select Columns.

  3. Make sure that the PID is selected.

  4. Identify the consuming process and note the process ID (PID).
    task-manager with PID column

  5. Select the Services tab.

  6. Click the PID column and sort by PID.

  7. Identify the services associated with the process by locating the PID.
    Task-manager on the Services tabWith SVCHost, a single instance may be associated with multiple services. As it happens, ProcessExplorer cannot distinguish between them. This is new with Server 2008.

 

See the following Microsoft posts for relevant information:

 

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