Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > SMTP configuration and email settings for scheduled reports and alerts

SMTP configuration and email settings for scheduled reports and alerts

Created by Interspire Import, last modified by christopher.daly on Feb 09, 2019

Views: 25,099 Votes: 9 Revisions: 29


This article describes how to configure SMTP and email settings for scheduled reports and alerts.


  • Orion


Configure the default SMTP server

  1. Log in to the Orion Web Console using an account with administrator privileges.

  2. Click Settings > All Settings > Manage SMTP Servers.

  3. Provide details for the SMTP server (hostname, port, and credentials if the server requires authentication). Keep the default option for Secondary SMTP Server.
  4. Click Save.

You have specified an SMTP server. This server will now be offered when scheduling reports or alerts.

kb 5602 - smtp default.jpg



Test the SMTP server 

  1. Click Settings > All Settings > Manage SMTP Servers.
  2. Check the Server and press Edit.




  1. Send Test Email



  1. Enter your email address and hit send




  1. The test should show successful and you will receive an email. 




Configure the SMTP server when configuring the Default Send Email Action

You can also configure the default SMTP server when configuring the default send email action for alerts.

  1. On the Orion Web Console, go to Settings > Configure Default Send Email Action. 
  2. Enter the default recipients, sender, and the SMTP server details.
  3. Click Use As Default.

    kb 5602 - alert default.jpg

Use the SMTP server when scheduling the report to be emailed

When scheduling a report to be emailed according to the schedule, specify the SMTP server when configuring the email action.

  1. On the Actions tab, click Add new action or edit an existing action.
  2. Specify the email details, and under SMTP server, select the SMTP server you configured.

Use the SMTP server in the Send an Email/Page Alert Action

If you have already specified the SMTP server, it will be offered to you when configuring the Send an Email/Page action as Default Server. 

When configuring what happens when the alert triggers, select the Send an Email/Page Action.

If you have specified the SMTP server (either using Manage SMTP Servers or when configuring the Default Send Email Action), specify required details for the action.

Make sure Default SMTP Server is selected and complete the alert definition.

If you haven't specified the SMTP server, select Add New Server... and provide the SMTP server details.


Learn more:

Last modified