Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Required permissions on folders accessed by SolarWinds

Required permissions on folders accessed by SolarWinds

Table of contents
Created by Norbert Skurzewski, last modified by Norbert Skurzewski on Oct 13, 2017

Views: 4,507 Votes: 5 Revisions: 11

Overview

This article discusses what permissions are required on the folders that SolarWinds accesses. These permissions are required by SolarWinds in order for your software to work correctly.

 

Note: If you do not have sufficient permissions on the below folders you might have issues with the following:

  • Installing our software
  • Running our software
  • Gathering diagnostics for Technical Support

Environment

All Orion Core versions

Steps

Perform the following steps to these folders:

  • C:\InetPub\SolarWinds
  • C:\Program Files (x86)\SolarWinds\Orion\ (or your Installation Directory for Solarwinds)
  • C:\Windows\TEMP\Solarwinds
  • C:\ProgramData\Solarwinds
  • C:\Program Files (x86)\Common Files\SolarWinds
  1. Locate and right-click the folder.
  2. Select Security and click Edit.
  3. Verify that Network Service is added and has Full control.
    • If the Network Service is added but is not set to Full control:
      1. Under Allow, click Full control.
      2. Click Apply and OK.
    • If Network Service is not added:
      1. Click Add.
      2. Type Network S and click Check Names.
      3. Select Network Service and click OK.
      4. Click Network Service.
      5. Under Allow, click Full control.
      6. Click Apply and OK.

 

Last modified

Tags

Classifications

Public
/*]]>*/