Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Report Scheduler error when using Save to Disk function

Report Scheduler error when using Save to Disk function

Created by Gary O'Donovan, last modified by Harry Griffiths on Oct 07, 2018

Views: 1,987 Votes: 3 Revisions: 10

Updated October 07, 2018

Overview

The report delivery fails when using the Save to Disk function in Report scheduler. 

Assumption: The shared folder is on a separate machine from Orion.

Environment

  • All versions of NPM Report Scheduler

Resolution

Create a shared folder

  1. Log in to the remote machine.
  2. Right-click the C: drive or other drive names and create a new folder.
  3. Right-click the new folder and select Properties > Sharing.
  4. Click Share and set the permissions. 
  5. Copy the shared path of the folder into Report Scheduler. For example \\Machine name\share

Test access to the shared folder

  1. Copy the network path into the Windows search box. If the path is correct, a window opens.
  2. Right-click within the window and create a new text document. If this fails, you do not have write permissions to the folder and Report Scheduler will fail to write to the folder.

 

 

Last modified

Tags

Classifications

Public