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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Report Scheduler error when using Save to Disk function

Report Scheduler error when using Save to Disk function

Created by Gary O'Donovan, last modified by Roie.Exconde on Aug 24, 2018

Views: 1,860 Votes: 2 Revisions: 8

Updated August 24, 2018

Overview

The report delivery fails when using the Save to Disk function in Report scheduler. 

Assumption: The shared folder is on a separate machine from Orion.

Environment

  • All versions of NPM  Report Scheduler

Resolution

Create a shared folder

  1. Log in to the remote machine.
  2. Right-click the C: drive or other drive names and create a new folder.
  3. Right-click the new folder and select Properties > Sharing.
  4. Click Share and set the permissions. 
  5. Copy the shared path of the folder into Report Scheduler. For example \\Machine name\share

Test access to the shared folder

  1. Copy the network path into the Windows search box. If the path is correct, a window opens.
  2. Right-click within the window and create a new text document. If this fails, you do not have write permissions to the folder and Report Scheduler will fail to write to the folder.

 

 

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