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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > OID Picker Error: OID is not selected or selected OID is not supported in NPM UnDP

OID Picker Error: OID is not selected or selected OID is not supported in NPM UnDP

Created by Interspire Import, last modified by Steve.Hawkins on Nov 08, 2018

Views: 7,604 Votes: 0 Revisions: 13

Updated 08 November 2018

Overview

This article briefly describes how to confirm that the poller being created is valid and prevent the following error:

OID Picker Error: OID is not selected or selected OID is not supported

Environment

Orion Core 10.7 and later

Steps

  1. While creating a poller, select an OID to poll from the list of Available OIDs.
  2. Confirm that the Selected OID is supported in the right pane.

Other Notes

When an OID is not supported there are two things that could be wrong.

  • The vendor, model, or firmware of the device may simply not have support for the particular OID in use. You will have to contact the vendor of the device and ask for more information. You could also use an SNMP walk tool to investigate if the OID exists in the SNMP structure of the device. More information on using an SNMP walk tool here.
  • There are three types of OIDs: Get, Get Next and Table. This error can occur when the incorrect OID type is selected. 
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