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Node status is up but interface is unknown

Created by John Wallace, last modified by John Wallace on Jan 14, 2019

Views: 4,600 Votes: 1 Revisions: 5

Overview

The node status is Up, but Interfaces are unknown.

The List Resources is unable find any resources.

Manage node is set for ICMP and SNMP, but the SNMP test fails.

 

Environment

All NPM versions

 

Cause 

SNMP credentials failed while ICMP was able to get Node status information. 

 

Resolution

  • Enter correct SNMP credentials to get interface information.

 

 

 

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