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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Node showing Overall Hardware Status Undefined

Node showing Overall Hardware Status Undefined

Created by Malik Haider, last modified by Albert Lopez on Mar 23, 2017

Views: 4,895 Votes: 0 Revisions: 7

Overview

This article provides brief information on nodes showing Overall Hardware Health Status Undefined.

 

 

 

Environment

NPM version 11.5

 

Cause 

The device failed to pass SNMP TEST therefore Orion failed to collect device SNMP data.

You can see from Node Details page > Edit Node > SNMP TEST failed 

 

 

Resolution

Please make sure the device passes the SNMP TEST.

 

 

 

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