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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Node and interface names no longer update in NPM

Node and interface names no longer update in NPM

Created by Kevin Sperrazza, last modified by Roie.Exconde on Oct 15, 2018

Views: 393 Votes: 0 Revisions: 6

Updated October 15, 2018

Overview

Node or Interface names no longer updating when they are updated on the node itself.    

Environment

  • All NPM versions    

Cause 

  • When the name of an object is manually changed in Orion, the system sticks with that name because it believes that is what the user always wants it to be called no it will no longer be updated dynamically.

Resolution

  1. Edit the node or interface in manage nodes.
  2. Blank out the name field and hit submit.
  3. In about a minute it will repopulate with the newest polled name from the device that we have stored in the database.

 

Alternatively, if you need to do this en masse you can run a query against either the Interfaces table or the Nodesdata table to blank out the caption field. It will take longer for the name to repopulate but it will eventually grab the new name we have for the device.

 

 

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