Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Node Status displays Unreachable when the node is up

Node Status displays Unreachable when the node is up

Table of contents

Updated: October 23, 2017


This article describes how to troubleshoot an issue generating an unreachable node status when the node is up with 100% availability. 


  • NPM 12.1


  1. Stop the Orion Services.
  2. Navigate to:
  3. Delete ShadowCopyCache.
  4. Save the file.
  5. Start the Orion Services.




Last modified