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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Network Atlas not showing L2 connections

Network Atlas not showing L2 connections

Created by Richard Casey, last modified by Aileen de Lara_ret on Jul 05, 2016

Views: 1,833 Votes: 1 Revisions: 2

Updated July 5, 2016

Overview

Users may find that the L2 connections for some devices do not show in the Network Atlas.

 

Environment

NPM versions 11 and 12

 

Cause 

The issue is caused by problems with calculation of the Connect Now function.

 

Resolution

1.  Edit the file calculation.cfg   found in c:\programfiles(x86)\solarwinds\orion):
    Find line: <string>RemoveLinksToBridge</string> 
    and delete it.
2. Run SolarWinds.Orion.Topology.Calculator.exe (also present in the same Orion directory).

 

Verify results in the Network Atlas after re-opening the map and using the Connect Now function..

 

 

 

 

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