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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > NPM installer stuck at Installing Microsoft Visual C++ 2012 Redistributable x86

NPM installer stuck at Installing Microsoft Visual C++ 2012 Redistributable x86

Created by Malik Haider, last modified by Melanie Boyd on Nov 26, 2018

Views: 2,105 Votes: 1 Revisions: 6

Overview

This article addresses the issue where the NPM installer is stuck at Installing Microsoft Visual C++ 2012 Redistributable x86 during upgrade when these components have already been installed previously:

 

 

Environment

NPM 11.0 and later

Resolution

End the vscnx86.ex process using Windows Task Manager. 

 

 

 

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