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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > NPM fails to generate URL for Excel or CSV report types

NPM fails to generate URL for Excel or CSV report types

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,507 Votes: 1 Revisions: 10

Issue:

NPM fails to generate the URL for Excel or CSV report types.

Cause:

The Report Limitation Category is set to no reports instead of default.

Resolution:

Change the Report Limitation Category to default.

  1. Click Web Console > Settings > User Accounts > Manage Accounts.
  2. Select the account that is used to generate reports, and then click Edit.
  3. Change the value for Report Limitation Category to Default.
  4. Click Submit.
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