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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > NPM 12.2 is not listed in the Product Upgrade Advisor

NPM 12.2 is not listed in the Product Upgrade Advisor

Updated: June 7, 2018

Overview

NPM version 12.2 does not display as a product in the Product Upgrade Advisor.

 

UPDATE: As of June 7, 2018, NPM versions 12.2 and 12.3 are part of the Product Upgrade Advisor. However, you can use the SolarWinds Orion Installer to automatically determine your upgrade path at any time, even if you are not ready to upgrade yet. This step does not shut down or impact any Orion services already running.

Environment

  • NPM 12.2

Cause

NPM 12.2 uses a new SolarWinds Orion installer that handles product compatibility and upgrades for you. As a result, the Product Upgrade Advisor does not include versions supported by this new installer.

Steps

Log into the Customer Portal and download the NPM 12.2 release.

 

 

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