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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > NOC view: Unexpected Website Error. Request timed out

NOC view: Unexpected Website Error. Request timed out

Updated June 1, 2017

Overview

The following error message is displayed when you go to a view configured with multiple tabs in NOC:

Unexpected Website Error
Request timed out.

Environment

  • All NPM versions
  • All SAM versions
  • VMAN integration enabled with VIM/IVIM

Cause 

The integration setup between the VIM/IVIM module in Orion and VMAN is not running.

Resolution

Do any of the following options to resolve the issue:

  • Go to Settings > All Settings > Virtualization Settings > Setup Virtualization Manager Integration, and make sure that the integration is connected and running.
  • Disable the integration if it is connected to an obsolete VMAN installation.

 

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