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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > NIC crashes after an NPM upgrade

NIC crashes after an NPM upgrade

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 919 Votes: 1 Revisions: 8

Issue:

NIC stops responding and crashed after an upgrade to NPM v11.0.1.

Cause:

This issue is usually caused by a bad NIC or a bad NIC driver.

Resolution:

  • If the NIC is installed on a Virtual Machine, delete and re-create the virtual NIC.
  • Update the NIC driver.

Applies to: NPM 11.0 
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