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Meraki monitoring: Failed to get list of organizations in NPM

Updated October 1, 2018


When adding a Meraki device as a new node, you need to enter an API key. When you enter the key and click Get organizations list, the following message displays: Failed to get list of organizations.




  • NPM 12.1 and NPM 12.2





This issue was resolved in NPM 12.3. For more information about TLS support, see TLS compatibility with Orion Platform products.


  • To work around this issue in NPM 12.1 or 12.2, enable TLS 1.0 on the Meraki device and on the SolarWinds server.


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