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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Memory used read out incorrectly

Memory used read out incorrectly

Created by Steven Bansil_ret, last modified by Roie.Exconde on Feb 02, 2017

Views: 2,574 Votes: 4 Revisions: 8

Overview

Orion is using the wrong memory poller for Cisco ISR, ASA and ASR devices.

Environment

All NPM versions.

Resolution

  1. Open PollerChecker (placed in installed folder).
    1. Set polling method - SNMP
    2. Check needed node
    3. Check memory
    4. Detect pollers
  2. Select different memory poller (CiscoGen3).

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      3. Click Add / Replace Pollers (Note: It should add the missing poller in enabled state).
      4. Verify the previous memory poller in the pollers table is not enabled and the new one is added in enabled state.

 
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