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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Login failure. User name and/or password incorrect

Login failure. User name and/or password incorrect

Created by Leif Amland, last modified by Verwin Ubana on Oct 10, 2018

Views: 16,910 Votes: 0 Revisions: 11

Updated: Feb 26, 2018


The following error message appears when trying to access the Web Console using the default admin password.

Login failure. User name and/or password incorrect.>


All NPM versions


The username and/or password is incorrect.


If you have another user with Administrator rights, use it to log in to the Orion Web Console, and change the default admin user password.

If the account is your only Administrator account, reset the admin password in the Orion SQL Database.



Last modified