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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > List Resources and SNMP test fails on the secondary poller

List Resources and SNMP test fails on the secondary poller

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,259 Votes: 0 Revisions: 8

Issue:

  1. List Resources on the nodes connected to secondary poller displays the error:

    Unexpected WebSite Error - ProvideFault Failed
  2. SNMP test on the nodes in the secondary poller displays the error:

    Test Failed, An unsecured or incorrectly secured fault was received from the other 
    party. See the inner fault exception for the fault code and detail

Cause:

The differences in the server clock timings between the additional poller server/Orion server and SQL server causes the List Resources and SNMP Test to fail.

Resolution:

Maintain the server time stamps in sync by setting up a synchronization mechanism, e.g. use domain controller - refer to the Microsoft site for more details.

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