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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Large report error: Unexpected Website Error "Request timed out."

Large report error: Unexpected Website Error "Request timed out."

Created by Zaquan Henry, last modified by Rodim Suarez_ret on Jun 28, 2016

Views: 4,468 Votes: 1 Revisions: 9

Overview

The following error message appears when attempting to view a large report: 

Unexpected Website Error "Request timed out."

Environment

NPM v10.4 and later

Cause 

This error can occur when attempting to preview a very large report in the Orion Web Console.

Resolution

There are several possible resolutions. The most common is that there is too much data for the report to return in a timely manner. To resolve this, break the report up in smaller reports so instead of reporting on all nodes have two reports that each handle half your nodes etc. 

If you have done the above the issue maybe a website performance issue, and you can refer to the Slow website performance with a high percentage of 'Other Time' in hubble article.

 

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