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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Interface status displays as Unknown in NPM

Interface status displays as Unknown in NPM

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 2,901 Votes: 1 Revisions: 9

Overview

This article provides brief information on the Interface status displaying as Unknown in NPM.

Environment

NPM version 10.6 and earlier

Cause

The issue is caused when symbols or special characters, such as is used in the interface caption.

Resolution

The issue is fixed by upgrading to NPM 11.0. 

Removing the special characters used in the interface caption can be a tedious and time-consuming task.

 

 

 

 

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