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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Insufficient resources to perform operation

Insufficient resources to perform operation

Created by Justin Wyllys, last modified by MindTouch on Jun 23, 2016

Views: 1,616 Votes: 1 Revisions: 9

Overview

 

The following errors are encountered:

=====================================
2013-01-09 10:52:07,595 [13] ERROR SolarWinds.Collector.PollingController.JobSchedulerEventsService - Error processing job
System.Messaging.MessageQueueException (0x80004005): Insufficient resources to perform operation.
at System.Messaging.MessageQueue.SendInternal(Object obj, MessageQueueTransaction internalTransaction, MessageQueueTransactionType transactionType)
at System.Messaging.MessageQueue.Send(Object obj)
at SolarWinds.Collector.Queue.MsmqQueueController.Send(PropertyBag bag)
at SolarWinds.Collector.PollingController.JobSchedulerEventsService.ProcessJobResult(FinishedJobInfo jobResult)
at SolarWinds.Collector.PollingController.JobSchedulerEventsService.OnJobFinished(FinishedJobInfo[] jobFinishedInfo)
=====================================

or

=====================================
2014-06-23 11:01:02,743 [6] ERROR SolarWinds.InformationService.Core.InformationServiceService - Information Service failed to open a channel.
System.Messaging.MessageQueueException (0x80004005): Message Queue service is not available.
=====================================

Environment

All Orion versions

Cause

The errors indicate that the MSMQ on the affected polling engine server is not responding correctly.

Resolution

 

Re-install the MSMQ on the affected poller:

  1. Stop all NPM services - Starting or Stopping Orion Services.
  2. Go to Server Manager > Features > Remove Features > Remove "Message Queueing"
    Note: This may require a reboot.
  3. Add Message Queueing back in by going to Add Features.
    Note: This may require a reboot.
  4. Uninstall the SolarWinds Collector service and Information service in the Control Panel.
  5. Go to %programdata%\solarwinds\installers and resinstall the two services removed in Step 4.
  6. Restart the Collector, Information service, and both job engines on the poller.

 

 

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