Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Installation of APE failed

Installation of APE failed

Updated March 10, 2017

Overview

Unable to install Additional Polling Engine with the following error message:

Upgrading is not recommended. Correct the following issues, and run the installer again.

SolarWinds does not support installations on computers with the Active Directory role installed.

Environment

  • All NPM versions
  • Additional Polling Engine

Cause 

Active Directory component.

Resolution

Uninstall the Active Directory Role  in the LDAP service.

Note: Consult  your Active Directory Administrator / Systems Administrators before doing any changes.

 

Last modified

Tags

Classifications

Public