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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Installation Error: "Error 1316. A network error occurred while attempting to read from the file ..\SSCERuntime-ENU.msi"

Installation Error: "Error 1316. A network error occurred while attempting to read from the file ..\SSCERuntime-ENU.msi"

UPDATED April 20, 2017

Overview

The following error is displayed when installing a SolarWinds Orion product:
Error 1316. A network error occurred while attempting to read from the file Path\SSCERuntime-ENU.msi

Environment

All SolarWinds Platform products

Cause

This error occurs when any of the following SQL Server versions are already installed on your SolarWinds server:
Note: SolarWinds strongly recommends against installing SolarWinds Orion products and SQL Server on the same server.

  • Compact Edition 3.5 SP1 or SP2
  • SQL Server 2008
  • SQL Server 2008 R2

Resolution

This is a known issue that is addressed, with a resolution in Microsoft Support Article 970876.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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