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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Incorrect Memory and CPU utilization for F5 Big-IP in NPM

Incorrect Memory and CPU utilization for F5 Big-IP in NPM

Created by Malik Haider, last modified by Jessica Solis on Aug 15, 2018

Views: 4,778 Votes: 6 Revisions: 17

Updated August 8, 2018

Overview

This article provides brief information and a resolution to the issue when you have incorrect Memory Radial Gauge reported CPU and Memory utilization for the F5 Big IP 100%. This will be available after the upgrade to NPM 12.0 and has been removed when installing NPM 12.0 from a fresh install. The issue is with the poller and CPU and Memory should be used to poll data correctly. 

 

Results with F5 Poller (Incorrect CPU):

5fcpume.PNG

 

Used Poller F5 Device Poller by SolarWinds:

 

f5poller.PNG

 

Environment

NPM version 11.5 - NPM 12

 

Cause 

The issue is caused when the F5 Poller bundled with NPM 11.0 was providing incorrect information.

 

Resolution

  • Go to Node Details page > List Resources, and then select CPU & Memory Poller by SolarWinds. 

 

f5solarpoller.PNG

 

solarmemresult.PNG

 

 

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