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How to upgrade the Network Atlas

Table of contents

Updated October 5, 2018

Overview

This article describes how to upgrade the Network Atlas located in the Orion Web Console. 

Download the Network Atlas upgrade from the Orion Web Console and not the Customer Portal. 

Environment

  • All versions of NPM

Steps

  1. Log in to your SolarWinds NPM or Orion Enterprise Operations Console (EOC) server.
  2. Start the Orion Web Console in the SolarWinds Orion program folder.
  3. In the Map resource, click Download Network Atlas.

    If you do not see the download link in the Map resource, click Edit, select Show Network Atlas Download Link, and click Submit.

  4. Save the installer (NetworkAtlas.exe) on the remote computer.

    You can also locate the installer on your local server in the location:
    \inetpub\SolarWinds\NetworkAtlas\NetworkAtlas.exe

  5. Run the installer on the remote computer, and click Next on the Welcome window.
  6. If you have previously installed Network Atlas, you may be prompted to change, repair or remove your installation. Click Repair, click Repair again on the Ready to repair window, and complete the Setup Wizard.
  7. If you agree, accept the terms in the license agreement, and click Next.
  8. Provide a destination folder for the installation, and click Next.
  9. Click Install on the Ready to Install window.
  10. Click Finish when the Setup Wizard completes.

    Network Atlas will now be upgraded.

After the upgrade, you may notice that all objects are grayed out in the Orion Web Console. To resolve this issue, see this KB article

 

 

 

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