Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > How Caption field for nodes is determined

How Caption field for nodes is determined

Table of contents
Created by William Muhle, last modified by Abdul.Aziz on May 17, 2018

Views: 1,591 Votes: 4 Revisions: 6



This article provides information on how Caption field for nodes is determined. 


All versions of the Orion products


Upon node discovery, the software attempts to poll the Sysname from the device and it resolves the IP address to find the DNS. By design, Orion prefers to fill in the Caption field with the Sysname if it is able to poll that from the device. If it cannot poll it from the device, it fills the Caption field in with the DNS.  


This only works when the device is added into Orion, by design, the product will not update the Caption field with new information as we do not want to erase custom information that the user has put in there.


And if you have any scheduled Node discovery jobs in Orion, the changes(upper case) made to the SysName, DNSName and Hostname columns in Nodes(view) and NodesData will be overwritten when next discovery job runs.




Last modified