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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > HTTP Error 403.14 - Forbidden. The Web server is configured to not list the contents of this directory

HTTP Error 403.14 - Forbidden. The Web server is configured to not list the contents of this directory

Created by Daniel Polaske, last modified by Melanie Boyd on Sep 27, 2018

Views: 5,148 Votes: 1 Revisions: 7

Overview

The following error is displayed when opening the Orion Web Console using a browser via HTTP port 80:

Server Error in Application "SOLARWINDS NETPERFMON"

Internet Information Services 7.0
Error Summary
HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.

Environment

All NPM versions

Cause 

This is due to invalid permissions on either the \inetpub\SolarWinds\ folder or its contents.

Resolution

Run the Orion Permission Checker Tool to apply the proper permissions to the \inetpub\SolarWinds\ folder. In extreme cases, it may be easier to complete a website rebuild.

 

 

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