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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > HTML Images in Alert Emails do not appear

HTML Images in Alert Emails do not appear

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,148 Votes: 0 Revisions: 5

Overview

This article provides brief information on the limitations of HTML images in alert emails.

When we include images In the message body of an Alert, using a URL which points to a web-based images.

we are not seeing the image in our emails. 

 

Environment

All NPM versions

 

Detail 

When emails are viewed on  an internal email client, Group policy may block  access to the internet .

The Email client cannot access the URL so no image is displayed. 

 

 

 

 

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