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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Graphs do not display data on the Node Details page

Graphs do not display data on the Node Details page

Updated August 19, 2016

Overview

Graphs are not displaying data on the Node Details page.

 

Environment

  • All SAM versions
  • All NPM versions

 

Cause 

The issue is caused when nodes are polled via WMI and credentials are incorrect.

 

Resolution

1. From the web console, go to Settings > Manage Nodes.

2. Locate the node by searching it in the Search box. 

3. Click the node and select Edit Properties.

4. Click Test.

Note:  If the credentials fail, choose another credential from your library.

 

 

 

 

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