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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Failure to load file or assembly SolarWinds.NCM.String.dll or one of its dependencies

Failure to load file or assembly SolarWinds.NCM.String.dll or one of its dependencies

Updated April 8th, 2016

Overview

You have following error while running Orion NPM / Upgrade / installation Configuration Wizard ending up with following Error. 

Website configuration failed: 

              Exception while configuration plugin Orion Core Services component Orion Website . Could not load file or assembly 

<install Directory>Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.String.dll' or one of its dependencies . The system cannot find the file specified. 

 

 

cwerror.PNG

Environment

  • NPM 11.0 and above
  • NCM 7.2 and above 

Cause 

During troubleshooting you have uninstalled NCM 7.x version however forgot to uninstall 

Solarwinds Orion NCM-NPM Integration V7.3 

 

ncmint.PNG

This was causing the issue locating the Website portion to loading the files 

Resolution

  1. Uninstall Solarwinds Orion NCM-NPM Integration V7.3 
  2. Re run the Configuration Wizard only for Website 

 

 

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