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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Exporting a report in the Orion Platform as an Excel, HTML, or CSV file fails with unable to retrieve URL error

Exporting a report in the Orion Platform as an Excel, HTML, or CSV file fails with unable to retrieve URL error

Updated November 23, 2018

Overview

A scheduled custom table report can be configured to be exported in CSV, HTML and Excel format. This article discusses an issue with scheduled reports where 'Unable to retrieve url' error message pops up

Environment

Orion Platform

Cause 

Orion is unable to access its own site using the parameters set in the Websites table.

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Resolution

  1. Open IIS Manager.
  2. Right-click the SolarWinds website, and then select Edit Bindings.

  1. Highlight the binding, and then select Edit.
  2. Under IP address, select All Unassigned in the drop-down menu.

 

Screenshots property of © 2017 Microsoft.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

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