Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Excel email export fails to work

Excel email export fails to work

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 1,114 Votes: 1 Revisions: 5

Overview

This article describes the issue when you try to run a report and export the results via excel in email. There's no error messaging appearing, just no excel attachment in the email. 

Environment

NPM version 11.5.2

Cause 

 This issue occurs where your website uses the SSL binding 443 but didn't have a certificate listed. 

Resolution

  1. Open IIS manager.
  2. Select your Server and double-click Server Certificates.
  3. In the Actions pane on the right, click Create Self-Signed Certificate.
  4. Specify the title preference for the certificate.
  5. Expand Sites and right-click your SolarWinds Website.
  6. Select Edit Bindings and choose the SSL port 443 binding.
  7. Click Edit. Make sure the new certificate is specified, and then click OK.
  8. Restart all services.

 

Last modified

Tags

Classifications

Public