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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Errors in Report scheduler PDFs

Errors in Report scheduler PDFs

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,267 Votes: 0 Revisions: 6

Overview

This article describes the issue when you Schedule a Report to send a report as PDF Type and when you open the PDF in the email, you get the following error.

Unexpected Website Error

Object reference not set to an instance of an object.

 

Environment

All versions of NPM 

 

Cause 

This issue can be caused by incorrect credentials issues in the Orion Server.

Resolution

  • Rebuild the report Schedule on the Orion Website and log in to the Web Console with Admin privileges.
  • Ensure that any edits to the schedule are carried out by the original owner.

For more info, see the link below:

https://support.solarwinds.com/Succe...edule_a_report

 

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