Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Error while loading data for this resource. A query to the SolarWinds Information Service failed

Error while loading data for this resource. A query to the SolarWinds Information Service failed

Created by Karen Valdellon_ret, last modified by MindTouch on Jun 23, 2016

Views: 2,901 Votes: 1 Revisions: 2

Overview

The following error appears on the  Orion Web Console:

There was an error while loading data for this resource.

Error: A query to the SolarWinds Information Service failed.

Environment

All Orion Core versions

Cause 

This occurs when the resource requires more data series than allowed by the Web Console configuration.

Resolution

  1. Determine the number of series that the loading resource requires.
  2. On the Orion Web Consoles > Settings > Web Console Settings.
  3. In the Chart Settings sections, set the required number of series in the Maximum number of data series displayed on chart field.
  4. Click Submit.

 

Last modified

Tags

Classifications

Public